Shipping policy

Thank you for shopping with YOYORA. This Shipping Policy explains our shipping rates, processing times, delivery estimates, and other important information about the delivery of your order.

Shipping Destinations

YOYORA currently ships within Canada to the 10 provinces only. We do not ship to Yukon, the Northwest Territories, Nunavut, or international destinations.

Shipping Rates

Delivery destination	Shipping rate	Estimated delivery time
Canada — 10 provinces	CAD $9.99 for orders under CAD $69	Approximately 3–10 business days
Canada — 10 provinces	FREE for orders of CAD $69 or more	Approximately 3–10 business days

We currently ship to Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, Quebec, and Saskatchewan. We do not ship to Yukon, the Northwest Territories, or Nunavut.

The applicable shipping rate is determined automatically at checkout based on the order subtotal and delivery address.

Shipping rates are listed in Canadian dollars and may be subject to applicable taxes.

Processing Time

Orders are normally processed within 1–3 business days after payment has been successfully confirmed.

Business days do not include weekends or Canadian statutory holidays. Orders placed on weekends or holidays will begin processing on the next business day.

Processing may take longer during sales, holidays, severe weather events, or periods of unusually high order volume.

Estimated Delivery Times

Estimated delivery time includes order processing and carrier transit time.

For eligible Canadian destinations, orders are expected to arrive approximately 3–10 business days after payment has been confirmed.

Delivery times are estimates only and are not guaranteed. Actual delivery times may be affected by:

Carrier delays or service disruptions
Severe weather conditions
Canadian statutory holidays
High order volumes during peak seasons
Incorrect or incomplete shipping addresses provided at checkout
YOYORA is not responsible for delays caused by the carrier or circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the status of your delivery.

Lost or Delayed Packages

If your order has not arrived within the estimated delivery window, please contact us at hello@yoyora.com and we will do our best to assist you.

Contact Us

If you have any questions about this Shipping Policy, please contact us at hello@yoyora.com.